Policies | Pumpkin Brook Farm

We respect your privacy and only collect the information needed to process and fulfill your order. This may include your name, shipping address, email address, and payment information.

Payments are processed securely through trusted third-party providers including Wix Payments, PayPal, Venmo, Apple Pay, and related payment services. Pumpkin Brook Farm does not store your full payment information.

Orders placed through our merch store are fulfilled and shipped by our print-on-demand production partners. Your shipping information is shared only as needed to produce and deliver your order.

We do not sell or share your personal information for marketing purposes.

If you have questions about your information or your order, please contact us through our website.

Terms & Conditions

By placing an order through the Pumpkin Brook Farm Merch Store, you agree to the following terms:

• All items are made to order specifically for each customer.
• Colors and print placement may vary slightly from product photos due to screen settings and the printing process.
• Production and shipping times may vary depending on product availability and seasonal demand.
• Pumpkin Brook Farm reserves the right to cancel or refund orders in cases of pricing errors, stock issues, or suspected fraud.
• Unauthorized reproduction or resale of Pumpkin Brook Farm designs is prohibited.

Return Policy

Because all merchandise is made to order, we do not accept general returns or exchanges for incorrect sizing, buyer’s remorse, or accidental orders.

If your item arrives damaged, defective, or significantly misprinted, please contact us within 14 days of delivery with photos of the issue and your order information. We will work with our fulfillment partner to correct the problem.

Please double-check sizing, colors, and shipping information before placing your order.